Plain English summary: You subscribe to Klyra. In your first month we design, build, and hand over your automation system via a recorded video walkthrough. From then on we run it for you every month — monitored 24/7, self-healing when something breaks, with a monthly pipeline report. Your first month is paid before the build begins; the subscription then renews monthly. Cancel anytime. We don't do calls — ever.
These Terms of Service ("Terms") govern the relationship between Klyra Automation LLC ("Klyra", "we", "us") and any individual or business ("Client", "you") that engages Klyra for automation services via klyraone.io or direct agreement.
By submitting an intake form, accepting a proposal, or making a payment, you agree to these Terms in full.
Klyra designs, builds, and operates multi-step automation systems — principally deal-pipeline infrastructure for independent buyers (search funds, micro-PE, independent sponsors), plus related workflow automation — delivered as an ongoing monthly subscription built on an enterprise-grade automation platform connected to the tools you already use. Each subscription includes the full system build in the first month, then continuous operation for as long as it remains active: 24/7 AI monitoring, automatic error handling and self-healing, priority fixes, ongoing optimisation, and a monthly pipeline report.
Current products:
All services are delivered fully asynchronously via recorded video walkthroughs and written communication. No calls are offered or provided.
Engagements begin either with a Klyra Pipeline Diligence audit or with a scoped proposal delivered as a recorded video walkthrough. The proposal sets out the architecture, what is included, the monthly price, and the delivery timeline. A subscription is confirmed when the Client pays the first month.
Proposals are valid for 14 days from delivery. The scope and price in an accepted proposal are fixed for that engagement. Significant new work requested after the build is complete is handled as an add-on (see Section 4).
Klyra operates on a monthly subscription:
All payments are made to Klyra Automation LLC's U.S. business account, using the payment details provided at billing. Payment in USD is standard; other currencies may be accepted where agreed, at the prevailing exchange rate. Invoices are issued upon request. If a subscription payment is more than 7 days past due, monitoring and support may pause until the balance is settled.
Delivery timelines are stated in each proposal and begin from the date your first month is paid and your onboarding form is completed. Standard build timelines:
Timelines may be extended if the Client delays in providing required access, tool credentials, or onboarding form responses. Klyra will notify the Client of any delay and its cause.
Delivery is confirmed when the recorded video handover is shared. The Client has 5 business days to raise any concerns about the delivered system before it is considered accepted. Monitoring begins from the day the system goes live.
To enable Klyra to build and operate your system, you agree to:
Klyra is not responsible for delays or failures caused by incomplete access, inaccurate onboarding information, or changes made to connected tools by the Client or their team.
For as long as your subscription is active, your system is monitored around the clock. Errors are detected and, wherever possible, fixed automatically through Klyra's self-healing process before they affect you — and anything that needs a human is prioritised and fixed at no additional charge. You receive a monthly pipeline report showing executions, errors resolved, and optimisations applied.
Included monitoring and support does not cover:
Your subscription renews automatically each month at the agreed rate and continues until cancelled. There is no separate maintenance or "insurance" product — monitoring, self-healing, priority fixes, ongoing optimisation, and your monthly pipeline report are all included for as long as you subscribe.
You may cancel at any time. Cancellation takes effect at the end of the current billing period: you will not be billed again, and monitoring continues until that period ends. New features or workflows beyond the scope of your build are handled as add-ons (Section 4).
Refunds. Your first month — which covers the design and build of your system — is non-refundable once the build has begun. If you cancel before the build begins (within 48 hours of your first payment and before submitting the onboarding form), a full refund of the first month will be issued. Klyra Pipeline Diligence is non-refundable once the audit has been produced. If Klyra is unable to deliver the agreed system for reasons within our control, the fees paid for that build will be refunded.
The automation workflows, scenario blueprints, and configurations built for your business are yours. While your subscription is active, Klyra operates and monitors them on your behalf.
Klyra retains ownership of its general methodology, frameworks, and templates. These are not transferred to the Client and may be used in other projects.
The Client grants Klyra permission to reference the project type (e.g. "deal-intake pipeline for a search fund") in portfolio materials, without identifying the Client by name, unless written permission is given.
Klyra treats all Client information, tool access credentials, and business data as confidential. We will not share, disclose, or use this information for any purpose other than delivering the agreed service.
Clients are similarly requested not to share Klyra's internal processes, pricing structures, or proposal contents with third parties without prior written consent.
To the maximum extent permitted by law, Klyra's total liability arising out of or in connection with the services is limited to the fees paid by the Client to Klyra in the twelve (12) months preceding the event giving rise to the claim. Klyra is not liable for indirect, consequential, or incidental damages, including loss of revenue, data loss, or business interruption.
Klyra is not liable for failures caused by third-party platforms and service providers your system connects to or relies on (including the automation platform, connected tools, and payment providers), such as API outages, rate limits, or policy changes. Klyra will make reasonable efforts to notify Clients and propose solutions when such failures occur.
All communication is delivered asynchronously via email and recorded video. Klyra does not offer, schedule, or attend voice or video calls as part of any engagement. This is a design principle, not a limitation — it enables faster, clearer communication and a better client experience.
If a project requires real-time communication, Klyra will respond via written message or a recorded video. Requests for calls will be respectfully declined.
Klyra processes personal data in accordance with its Privacy Policy. Where Klyra processes personal data on the Client's behalf in the course of delivering the service, Klyra acts as a data processor and the Client as the data controller. For Clients subject to the EU or UK GDPR, Klyra will, on request, enter into a Data Processing Agreement (DPA) governing that processing. Klyra maintains reasonable technical and organisational measures to protect personal data and will, so far as reasonably practicable, assist the Client in meeting its own data-protection obligations.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or a project engagement will be resolved through good-faith negotiation first. If unresolved, disputes will be subject to binding arbitration in Wyoming.
Klyra is not liable for any delay or failure to perform caused by events beyond its reasonable control, including outages, API changes, or policy changes by third-party platforms, internet or infrastructure failures, acts of government, or natural events. Klyra will make reasonable efforts to resume performance promptly.
Neither party may assign or transfer its rights or obligations under these Terms without the other party's prior written consent, except that Klyra may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all of its assets.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with any accepted proposal and the Privacy Policy, constitute the entire agreement between the Client and Klyra regarding the services and supersede any prior discussions or representations. Where an accepted proposal conflicts with these Terms, the proposal governs for that engagement.
Klyra may update these Terms from time to time. The effective date at the top of this page reflects the most recent version. Material changes will be communicated to active subscribers via email. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
For questions about these Terms or any project matter: